Partnership Retainer

A partner on the work

Monthly hours, priority access, and a discount on builds. Month to month.

Three tiers

Choose the partnership level that matches your pace

All retainers are prepaid one month at a time. You're not locked in. Cancel anytime, and if you're not happy, just ask and we'll refund your most recent payment. Hours do not roll over.

Starter Partner

Monthly hours for ongoing projects and custom work.

$1,800/month

Effective rate: $225/hr (10% off base $250)

Best for: Small teams, part-time projects, steady growth

What you get

  • 8 hours per month (use-it-or-lose-it)
  • 10% off all future builds
  • Extra hours at $210/hr (instead of $250)
  • Priority Slack support
  • Cancel anytime

Example (with prepay): Self-Managed Site ($5,500) with Starter discount: $5,500 × 0.90 = $4,950. Add prepay 10%: $4,455.

Let's talk

Growth Partner

More hours, bigger discounts. Steady partnership.

$3,200/month

Effective rate: $213/hr (15% off base $250)

Best for: Agencies, SaaS companies, active growth

What you get

  • 15 hours per month (use-it-or-lose-it)
  • 15% off all future builds
  • Extra hours at $190/hr (instead of $250)
  • Priority Slack + weekly 1-on-1 option
  • Cancel anytime

Example (with prepay): E-commerce build ($6,500 base) with Growth discount: $6,500 × 0.85 = $5,525. Add prepay 10%: $4,973.

Let's talk

How retainers work

What can I use hours for?

Anything: custom features, design changes, bug fixes, strategy, content updates, and integrations. We can work with you live or on our own. We scope each request before we build, so there are no surprises.

Do unused hours roll over?

No. Hours are use-it-or-lose-it each month. It keeps projects moving. If you're not using hours, that's a sign your retainer tier might be too big.

Can I use hours on past builds?

Yes. Use hours on anything: new features on old projects, entirely new builds, strategy, anything custom. It all counts against your monthly bucket.

What about the build discount?

When you buy a new build, such as a Marketing Site or an E-commerce Site, your retainer discount comes off first. Then the 10% prepay discount comes off what is left.

Can I cancel anytime?

Yes. You're not locked in. Cancel anytime, and if you're not happy, just ask and we'll refund your most recent payment. You keep all the work we have done together.

What if I need more than the hourly limit?

Extra hours beyond your monthly limit are billed at your tier's extra-hour rate ($210, $190, or $170/hr depending on tier). Or upgrade to the next tier.

How do I submit work requests?

We set up a Slack channel just for your work. You send requests there, and we scope, prioritize, and do the work. We check in weekly or every two weeks, depending on your tier.

Is there a minimum contract?

No contract. It's month to month, and you can cancel whenever you like. If you're not happy with the work, just ask and we'll refund your most recent payment, even mid-month.

Discount stacking example

Here is how the discounts combine when you buy a build while on a retainer:

ScenarioBuildList priceRetainer discountPrepay discountFinal price
Starter PartnerSelf-Managed Site$5,500× 0.90× 0.90$4,455
Growth PartnerE-commerce Site$6,500× 0.85× 0.90$4,973
Strategic PartnerWebsite Rebuild (A)$4,000× 0.80× 0.90$2,880

Formula: final = list × (1 − retainer%) × 0.90

Money-back guarantee

All retainers are covered by our guarantee. You're not locked in. Cancel anytime, and if you're not happy, just ask and we'll refund your most recent payment.

Read the full guarantee

Easy to leave, worth staying

A retainer should feel like partnership, not dependency. We want to work together long-term, which is why we make it easy to leave. No minimum contract, cancel anytime, keep all the work.

If you're happy, you stay. If you're not, you're free to go. That's how we build trust.

Talk through a retainer

A 30-minute call is enough to see which tier fits.

✓ Pay on completion once you approve the work, or prepay and save 10%. Either way, the work is backed by our 100% money-back guarantee.